Rowland Heights, CA (November 18, 2022) – Low-income customers of Rowland Water District (RWD) who are struggling to pay their water bills may qualify for monthly assistance grants.
The Low-Income Assistance Fund helps those below the federal poverty level who are not current on their payments due to financial challenges. Customers who qualify for the program will receive a monthly $10 credit on their water bills for up to 12 months.
“Many families impacted financially by the coronavirus pandemic never fully recovered and now struggle to overcome inflation and rising interest rates,” said Rowland Water District General Manager Tom Coleman. “We understand their challenges, and that’s why we are dedicating non-rate revenue to help those who need it most.”
The fund is financed by lease payments from telecommunications companies utilizing space on District property for cell towers. The Board of Directors voted to use the money to benefit customers directly.
To qualify for the monthly bill credits, customers must demonstrate that they are currently enrolled in the California Alternate Rates for Energy (CARE) program through Southern California Edison or Southern California Gas. Help through the Low-Income Assistance Fund is available on a first-come, first-served basis. For continued consideration in the program, a new application must be submitted prior to the fiscal year end every year thereafter.
For more information about the Low-Income Assistance Fund or to apply, please visit rwd.org/low-income-assistance or call RWD Customer Service at 562.697.1726.